lf’assist services
our support solutions
Our team of experts works on the design of your machine from the pre-study phase through to commissioning.
Solidworks drawings, electronic boards, software, assembly,on-site installation, technical documentation, etc. are all tailor-made by our engineers. Everything is tailored to your project.
LF’ASSIST SERVICES
LF’ASSIST maintenance and assistance contracts comprise 4 associated services: AUDIT, PREVENTIVE, CONTACT, REPAIR.
They form a complete and ideal solution for the maintenance of your hydraulic or mechanical test bench, or your special production machine.
LF’ ASSIST AUDIT
- Engineer on site ;
- Checking equipment condition and operation;
- Audit report in PDF format (assessment of equipment condition, list of parts to be replaced, list of maintenance work to be carried out, proposals for equipment optimization).
LF’ ASSIST préventive
- Replacing system parts ;
- Start-up check ;
- Technical stop essential.
- At least 2 weeks before the intervention, LF Technologies will contact you with a list of actions based on the audit carried out.
LF’ ASSIST contact
- Immediate call handling between 08:30 /12:30 – 14:00/ 18:00 (working days) ;
- Technical response or travel plan within 48 hours;
- Hotline
LF’ ASSIST repair
3 different services: REPAIR / REPAIR 2W / REPAIR 72H which determine the response time of LF Technologies teams.
- Troubleshooting or maintenance work outside the scope of LF’ASSIST – AUDIT and LF’ASSIST – PREVENTIVE ;
- Response time not guaranteed / 2 weeks / 72H ;
- PDF report of work carried out and to come.
Do you have a project ? Contact our test bench experts
Your turnkey project
Discover the different stages of our support, from drawing up specifications to commissioning.
Support solutions
LF’ASSIST
MADE IN LF Technologies after-sales service
In addition to our warranty, we offer you a maintenance solution for your machines. We can intervene to change spare parts, calibrate sensors or answer your questions about using your test bench or production machine.
We offer maintenance contracts (LF’Assist) tailored to your needs, integrating audit and preventive interventions, telephone support hours and controlled-time troubleshooting.